Plans & billing

Arvello has three plans — Solo, Growth and Business — billed monthly, per company. Prices exclude VAT: Estonian VAT at 24% is added to each invoice. Each company you manage subscribes separately, and the subscription lives on the Billing tab of Settings → Company. Only Owners can manage billing; Members see a polite note to contact the account owner instead.

All three plans contain the full accounting core. The differences are capacity — how many payroll people, bank connections and team members are included — and a handful of reports.

The plans

Everything else is in every plan: sales invoicing and the invoice designer, e-invoicing over Peppol, expenses (including business trips and home office), bank reconciliation with categorisation rules, payroll runs, payslips, dividends and TSD returns, KMD VAT returns, the Pay Strategy comparison, profit & loss and balance sheet, the trial balance and general ledger, fixed assets and depreciation, annual accounts in XBRL, year locks, and email support.

E-invoices are counted per calendar month, sent and received combined. On Solo, the aging reports are visible but dimmed, with an upgrade prompt.

Who counts as a person

The people limit counts everyone active in People who is a board member, an employee or a shareholder who is a person. A company that owns shares doesn't count: it can't be paid through payroll, so a founder whose holding company owns the operating company stays on Solo for each of them. Someone you only pay rent, interest, a licence fee or a services fee (an other payee) doesn't count either.

Solo covers one person, which is usually you as both director and owner. A company with two founders, or a spouse on the board or among the shareholders, needs Growth. When you choose a plan, a plan that's too small for your company's people says so on its card.

The free seat for your accountant

Every plan includes one free seat for your accountant, on top of its team seats. A member, or a pending invitation, whose only roles are Accountant or Viewer doesn't count as a team member; Filer and Payroll viewer can be added to either and it stays free. Anyone else takes a team seat, and so does a second accountant or viewer once the free seat is taken. Giving the person on the free seat another role, such as Bookkeeper, makes them a team member, so Arvello refuses that change while every team seat is taken. A team with more paid members than its plan's seats (after a downgrade, say) can't invite anyone, its accountant included, until it is back within the plan. See Team members.

Add-ons

On Growth and Business, going past the included payroll people or bank connections doesn't mean changing plan: each extra person or connection is added to the subscription at €5/month, automatically. Add a fourth bank connection on Growth and the €5 appears on the next invoice; disconnect it and the charge goes away. A connection whose bank access has expired still counts until you reconnect or disconnect it. People you pay are managed in People, connections in Banking.

Solo has no add-ons — its limits are fixed, and more capacity means moving to Growth.

Before you subscribe

Signing up and importing your company's details is free, and you can explore the product — including the Pay Strategy comparison of a board fee and dividends — without a plan. A subscription is needed once you start actually keeping books: creating invoices, recording expenses, running payroll. The dashboard checklist includes choosing a plan for exactly this reason.

There's no separate timed trial to keep track of — the trying-out happens before you subscribe. If your subscription does carry a trial period (from a promotion, say), the Billing page shows a Trial badge and warns you with the exact end date as it approaches; your status is always visible on the Your Plan card.

Changing, managing and cancelling

The Billing page shows your current plan and its monthly price, a Current Usage card tracking people, bank connections and paid team seats against what's included (and whether the free seat for your accountant is in use), and upgrade options. Upgrades and downgrades apply any time, with charges prorated for the current billing period.

For everything card-related, press Visit Billing Portal: update or cancel the plan, change the payment card, and download past invoices. Payment is by credit or debit card, processed by Stripe. Cancelling takes effect at the end of the paid period — the page shows the scheduled date. Cancelling doesn't delete anything: the company and its data stay in place, and you can subscribe again at any time. Data is only deleted when the primary owner deletes the company under Settings → Company, which starts a 6-month window before anything is removed — see Company settings.

Without an active subscription, the bookkeeping pages are locked behind a Subscription Required notice, but your records aren't gone. Settings → Company → Export stays open, and the notice links to it with Your data is still here — export it.