Frequently asked questions

Arvello is accounting software for Estonian private limited companies (OÜ). It pulls in your bank transactions, sends your invoices, keeps the ledger and prepares the filings an OÜ owes the state: the monthly KMD and TSD and the annual report.

It does the double-entry bookkeeping in the background. You work with invoices, expenses and payments, not debits and credits.

Owners of small Estonian OÜs who would rather do their own books than pay a bookkeeper for routine work: freelancers and consultants, developers and designers, small agencies and online sellers.

It fits best if you are the director, you pay yourself through board fees, salary or dividends, and you have no staff or a small team.

A few situations Arvello doesn't cover yet:

Sole proprietors (FIE), AS companies and non-profits. Arvello is built around the OÜ.

Medium-sized and larger companies. Annual reports are prepared for micro and small companies only.

Bank accounts in other currencies. You can invoice in foreign currencies, but the books and bank accounts are kept in euros.

Paying people who aren't Estonian tax residents. Their rows in TSD Annex 2 have to be added by hand in e-MTA.

No. You record what happened in plain terms (an invoice sent, a receipt for a laptop, a payment received) and Arvello posts the journal entries to a chart of accounts set up for an Estonian OÜ.

The Help Centre also explains the Estonian terms and deadlines you'll come across.

For most small OÜs with straightforward finances, no. Arvello handles invoicing, bank reconciliation, VAT, payroll and the annual report.

If your company has unusual transactions, foreign subsidiaries, or you'd simply like a professional to check your work, invite your accountant into Arvello (on the Growth or Business plan). They see the same books you do, so they spend their time reviewing rather than re-entering.

Arvello is opening in early access. Join the waitlist and we'll email you when your place is ready.

Enter your registry code and Arvello imports your company details, board members, shareholders and filed annual reports from the Business Register.

Your opening balances are taken from the last annual report you filed, and you confirm them. If there's no filed report to use, for example for a new company, you enter them yourself. Bank history from before you connected can be imported from CSV statements, and Arvello flags any gaps it finds.

There is no direct import from other accounting software yet.

During setup you tell Arvello from which month it takes over your KMD and TSD. Earlier periods are marked as filed outside Arvello and can't be submitted from it, so nothing gets filed twice.

For the annual report you choose whether Arvello prepares the current financial year or picks up from the next one.

Yes. Invite anyone by email and choose their role. Advisor is read-only, which suits an accountant or auditor reviewing your books. Member can run the books but can't manage billing or remove people.

Each person takes a team seat. Solo has one seat, which is you; Growth has three and Business ten.

Most Estonian business banks, including LHV, Swedbank, SEB, Luminor, Coop and Wise, connect through open banking (PSD2). When you connect, the bank picker shows the current list.

Transactions sync automatically several times a day. Your bank asks you to renew the connection every 180 days.

Yes. You log in at your own bank with Smart-ID, Mobile-ID or the bank's app, and your internet bank credentials never reach Arvello. The connection is read-only: Arvello can see balances and transactions but can't make payments.

The connection is carried by Enable Banking, a regulated account information service provider.

Import a CSV statement instead. LHV, Swedbank, SEB and Wise statements are recognised automatically. For any other bank you match the columns once and Arvello remembers the layout. Transactions already imported are skipped, so overlapping statements are safe. One exception: in a hand-mapped file without transaction IDs, two genuinely identical payments (same day, amount, description and payer) look like one, and the Help Centre explains how to keep both.

Every company gets its own receipts email address. Forward a receipt email to it, with the receipt attached as a PDF or image or linked from an online receipt page such as Stripe's, and Arvello saves the document, reads the amount, date and merchant from the email, and attaches it to the matching bank transaction. Anything it can't match waits for you to review. An email with no receipt attached or linked is skipped, and Arvello tells you.

You can also upload files directly to an expense.

Yes, over the Peppol network. Arvello checks whether a client can receive e-invoices and, if they can, offers to send the invoice that way. E-invoices sent to you arrive as draft purchase invoices, ready to check and approve.

Solo and Growth include a monthly e-invoice allowance, counting sent and received together; Business is unlimited. Once it's used up, you can still send invoices as PDFs by email until the next month or a plan upgrade.

Yes. Invoices and purchase invoices can be in USD, GBP, SEK and other major currencies. Arvello records the European Central Bank rate for the invoice date and books the exchange difference when the payment arrives.

Your books and bank accounts stay in euros. Only euro bank accounts connect. Bank transactions in other currencies are kept but left out of the books for now.

Yes. Business trips calculate the tax-free daily allowance and produce the trip order. Home office works out the business share of your utility bills (electricity, heating, internet and water) and drafts the agreement and board decision. Fixed assets keeps an asset register and depreciates equipment month by month.

KMD, the VAT return, with its INF annex, plus the EC Sales List (VD) if you sell to EU businesses. TSD, for payroll taxes and dividends. OSS and IOSS returns, if you sell to consumers in other EU countries or ship them low-value goods from outside the EU.

Each return is built from your books as you go, so at the deadline you review it rather than start it. The tax overview shows what's due and when.

Today you upload them yourself. Arvello prepares the KMD as an XML file and the TSD's main annex as a CSV file. If you sold to businesses in other EU countries, there's also a VD (EC Sales List) CSV. In e-MTA you upload the files, check the totals and submit. If you paid dividends, you enter them on TSD Annex 7 by hand, using the CSV Arvello gives you as a reference.

Direct submission from Arvello to the Tax and Customs Board is being switched on during early access. Then you review the return in Arvello and submit it with one click. The VD is still uploaded separately in e-MTA.

For direct submission you grant Arvello's operating company, Namasgo OÜ (registry code 16747054), three machine-to-machine permissions in e-MTA. It's a one-off step of about two minutes, and Arvello walks you through it.

The permissions are visible in e-MTA and you can revoke them at any time. Without them, you can still download every return and upload it yourself.

No. Arvello works for companies that aren't VAT-registered: your sales are invoiced without VAT and no KMD is created. Arvello keeps a running estimate of your turnover against the registration threshold, so you can see the moment you're getting close.

Once your company is registered, add the registration date in settings. Each document then gets the right VAT treatment for its date.

Yes, for micro and small companies. Arvello builds the balance sheet, income statement and notes from your books, drafts the management report, and checks the year-end items with you.

You download the balance sheet and income statement as an XBRL file and upload it in the Business Register portal. The notes and management report aren't in that file yet, so you add them at the portal before you sign.

As the company's director, you are, just as you would be with any software or bookkeeper. Arvello calculates every figure from your books with the current Estonian rates, shows how each line was reached, and checks the return before it's filed. You review it and decide when to submit.

If you find a mistake in a filed VAT return, Arvello helps you prepare the correction.

Yes. Pay salaries, board member fees, bonuses, holiday pay and sick pay. Arvello calculates income tax, social tax, unemployment insurance and funded pension, and produces a payslip for each person in English or Estonian.

Dividends come with the shareholders' resolution. Approved pay runs and dividends flow into that month's TSD automatically.

That depends on how much you want to take home and how much you value health insurance and pension. Arvello's Pay Strategy page compares the options side by side: board fee only, dividends only, a minimum board fee plus dividends, or leaving profit in the company. For each it shows what the company pays, how much tax goes to the state and what you keep.

You can try it before you subscribe.

No. Arvello shows the calculations and the trade-offs so you can make an informed decision, but it doesn't tell you what to do. For advice on your particular situation, talk to a qualified tax advisor. On the Growth or Business plan, you can give them read-only access to the same numbers you see.

Three monthly plans: Solo at €25, Growth at €49 and Business at €99. They differ in how many people you can pay, how many bank accounts you can connect, team seats and e-invoices per month, and Growth and Business add aging reports and the general ledger. All of them include invoicing, expenses, VAT, TSD and annual reports.

Prices exclude VAT. There's no annual commitment. Compare plans on the pricing page.

Yes. Once you have access, setting up your company and exploring Arvello is free, and so is the Pay Strategy page. You choose a plan when you start creating invoices, recording expenses or running payroll.

Your plan runs until the end of the period you've paid for. Nothing is deleted. After that the bookkeeping pages are locked until you subscribe again, but your data stays as it is and Export stays open.

Yes. One login can hold several companies, and you switch between them from the menu. Each company has its own books and its own subscription.

Arvello's database is hosted in the EU, and Arvello follows the GDPR. Some service providers, such as card payments and email delivery, process limited data outside the EEA. The privacy policy has the details.

Your accounting records, at any time and with or without a subscription: the export gives you them as CSV and JSON in one ZIP file. Invoice PDFs, receipts and payslips download from their own pages while you have an active plan, so save the ones you need before you cancel. There are no fees for leaving.

If you delete a company, it's locked first and permanently deleted six months later. Until then you can still export it or change your mind.

You can turn on two-factor authentication with an authenticator app. Each company's data is isolated at the database level, so no other customer can reach it. The activity log records who changed what and when.

Yes. Arvello and the Help Centre are in English and Estonian, and you can switch at any time. A few messages in the app are still being translated. Payslips can be issued in either language.